Content
 
Thank YOU!
5th Annual TECHTOBER EXPO!


How are you Engaging with your Customers?

Contact center Conference

Moving? Remodeling? Expanding?

BSB BUZZ...
Robin Spaulding


 
 
October 2019
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BSB Communications has been providing telecommunications services for 35 years. Check out our video to see how we Focus on discovering the right solution for your business by leveraging our Expertise, to provide you with the best Results in the latest technology.
 
       
 
 
Thank YOU!
5th Annual TECHTOBER EXPO!
 
  DX Digital Transformation - How will it impact your business

CX Improving the Customer Experience

Cloud Migrating to the Cloud

UCaaS Unified Communications as a Service

Mobility Boosting workplace productivity

IoT Internet of Things

AI Artificial Intelligence
 
BSB held it’s 5th Annual Technology Expo this month and we would like to thank our customers, prospects, strategic partners, sponsors and vendors for making this event a huge success. We had businesses come from all over Michigan, Ohio and Canada to learn all about the latest in technology from Mitel, GTS, Rehmann, nexVortex, NVT PHYBRIDGE, Metro Wireless, MetTel and the State of Michigan.
 
If you missed any of the educational sessions on:
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BSB is proud to be a sponsor again for the MCUL & Affiliates Credit Union Call Center Conference. This is the 2nd year this event has been held. Stop by our booth and learn more about BSB and Mitel’s Omni Channel Eco-System:
 
MiContact Center provides out-of-the-box integration for a variety of the most common CRM, Social Media, and Workforce Optimization applications. In addition to it’s out-of-the-box integrations, MiContact Center’s open interfaces allow it to integrate with virtually any application that supports open interfaces.
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How are you Engaging with your Customers?
 
You know the way we interact with each other has evolved, but what about the way your business communicates with your customers? No matter the size of your business, voice-only contact centers with disparate departments handling customer interactions just don't cut it anymore.
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Moving? Remodeling? Expanding?
 
This is the time of year when your organization will start budgeting for upcoming projects for 2020. Are you planning an office relocation, expansion or just remodeling your office? BSB specializes in working with real estate agents, contractors, architects, and builders in making sure you have the right solution designed for your upcoming project. Our certified solutions engineers, technicians and project managers have over 35 years of experience in designing, implementing, installing, certifying, managing and maintaining the entire project, which could include:
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  BSB BUZZ…..

Robin Spaulding

If you have ever needed service in the Port Huron area, then you have probably have already met Robin. He has been in the telecommunications business for over 26 years and has been part of the BSB family for over the last 7. Robin is married to his lovely wife Cheryl of 32 years and they have raised 5 sons ages 15 to 29 in beautiful Armada, Michigan. They also have a daughter-in-law and are looking forward to the day when they become grandparents. Since the three oldest boys currently live out of state, Robin enjoys the time when the family can all get together and take a trip to the UP and camp at Tahquamenon Falls State Park.