Dear Friend,

I hope this finds you and your family safe and healthy. And while houses and offices can be rebuilt, I hope those are all undamaged as well.

My name is Cat, and I wanted to reach out to you from your extended Infinity family to say hello and see how you're doing post-Irma.

If your business is anything like ours, you had a mixture of employees who stayed and evacuated. Thanks to the lessening of the storm before it hit us, and the cloud services that aren’t affected by wind and rain, your business—like ours—may have even stayed up through the entire event.

As the new Communications person on the team, I made an infographic of our experience, just for fun. Click the button to view it, or just skip ahead. Because what we'd really like to do now is check in with you about your experience.

View Infographic

As you debrief with your staff, consider your business continuity and disaster recovery plan. Did you already have one ready? Did you implement it smoothly? If ‘no’ to either of those, we can help.
…consider our communication with you: Did you find our blog helpful? Did you like the notification feature on our website? Were our social
updates
useful? If you weren’t aware of any of these, please follow us
online (quick links below). Emails can easily get lost in the shuffle, and we have been told that social channels are more convenient for many.

…consider the future: Was this a more seamless experience than last year’s Hurricane Matthew? Did you have any concerns about our ability to keep you connected? Would you recommend any changes in our handling of things for next time? We truly value your feedback. We discuss your comments
and use them to make improvements in everything we do, so please don’t be shy. Reply.


If you're thrilled (which, of course, we hope you are), consider a public review.
Give Us Five!
(Stars, that is)

I know I’m new to the team, but I am fully invested in making our relationship a success. If there is ever anything I can do for you, please let me know.

All the best,
Cat
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