INSIGHT
Your monthly newsletter
Business and technology tips from the team you trust
In this issue:
  • First, for you: Black Friday and Cyber Monday scam alert
  • For your business: 4 Critical Considerations for Hiring Seasonal Staff
  • For your information: Infinity updates
  • Spotlight
  • Tech Tip
News You Can Use
SCAM ALERT

With all the warmth and beauty of the holidays comes a darker side, too. Black Friday and Cyber Monday are the busiest on-line shopping days, and it's not just legitimate businesses that are out to get your money. Here's how to make sure your holiday shopping doesn't give you more than you bargain for:

  1. At the moment, there are literally thousands of fake sites, looking just like the real thing. Don't fall for it. Make sure the site you go to is the real one. Type in the address or use your bookmark; do not click on links in emails with special offers.
  2. Watch out for package alerts via email or text from FedEx, UPS, or the US Mail that ask you for any personal information. Don't enter anything. If you need to check on the status of a package, log into your account independently or simply Google a tracking number.
  3. We all want to get the best deals, but be careful of mobile apps that promise big shopping savings, and be very wary of online discount coupons. Legitimate apps should be available in your app store rather than downloaded from a website. And giving away your personal information for the promise of special discounts should set off multiple alarms in your head.
Since business has moved many critical financial and data transactions beyond the firewall to the open internet, attackers are following suit: directly scamming end-users with high-volume phishing campaigns or targeted spear-phishing campaigns attempting to fool corporate employees.

These attacks are cheap to execute, and they are proving to be incredibly efficient in breaching sensitive data. So, especially now, the price of freedom is constant alertness and willingness to fight back. Remember to only use credit cards online, never debit cards. If you think you might have been scammed, stay calm and call your credit card company, nix that card, and get a new one.

For more information, click on the button to view the full RiskIQ report, including 5 safer online shopping tips on page six.
Secure Shopping Tips
Bringing on temporary staff to help your business keep up with higher holiday demands can help keep your customers happy without hurting your bottom line. Make sure you've considered these 4 points for a smooth transition and to minimize the exposure short-term staff can unintentionally bring.
Critical Considerations for Temps
In case you missed it, view last month's newsletter here.
October newsletter
You can browse previous editions on the bottom-right side of our Blog.
Inside Infinity
If you were unable to attend the November Chamber luncheon, you missed an eye-opening session! From a discussion of small business risk, to the importance of strong passwords, and what really happens on the dark web, we heard great feedback and have shared the slidedeck on our website.

We'd also like to thank those of you who attended our inaugural 'Insider Training' event. We're planning to offer more sessions in the future about phones, security, and other tools you could be getting more value out of, so keep an eye out for invitations and then register quickly--seats fill up fast. You can also suggest topics you'd be interested in.

This is the time of year we enjoy our annual company shoot and have shared videos and photos on our Facebook page. See who went head-to-head and who won, and click on individual photos to see captions.

We feel truly blessed to share this fun, competitive time with each other and wish the same for you and your team. If you're looking for ideas on building a stronger company culture, watch this video on employee engagement.

And from all of us on your Infinity, Inc. team...Happy Thanksgiving!
Community & Partner Spotlight
Light up your life (or someone else's this holiday season) with a fixture from the award-winning showroom at Pace Lighting. A local, majority woman-owned company offering home and commercial options, indoor and out, Pace is ready to help bring your lighting designs to life.

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nterested in seeing your company or event in the Spotlight? Let us know!


💡 Tech Tip: Customize your Quick Access Toolbar

Across Microsoft programs (Word, Excel, etc.), you can choose the commands that live in the toolbar at the top of your screen. Open a lot of new documents in Word? Often need to count words or change your margins? You can set these buttons in the toolbar and make them one easy click away.

How?
Open a Microsoft program. Bring your mouse up to the toolbar near the top left corner and click on the down-arrow icon. Choose from the listed commands or "More commands" to select your own. See it in action by our own Thomas Martin.
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